Frequently asked questions

Locations of my practice?

Norwich practice (Thursday and Friday): 9-11 Lower Goat Lane, Norwich, NR2 1EL

Diss Practice (Wednesday): Diss Business Centre, Dark Lane, Scole, Diss, IP21 4HD

Online via Zoom

How to contact me?

Phone number: 07763 763597 (if I don’t answer, please leave a voicemail, text message or whatsapp message)

Email address: sutaylorcounselling@proton.me

What is BACP and why is it important?

Although counsellors do not have to be members of any regulatory membership organisation, you should always ensure that anyone you choose to work with is registered with a reputable professional body. I am an accredited member of both the BACP (British Association of Counselling and Psychotherapy) and hold membership of the ‘Children, Young People and Families’ sub-divisions. This means that the BACP has endorsed and approved my practice as meeting high standards of proficiency, professionalism and ethical practice. I am also a Level 2 Professional Member of the Association for Counselling and Therapy Online. I am bound by the BACP Ethical Framework for the Counselling Professions and the ACTO Code of Ethics for my online work.

Are the sessions confidential?

Confidentiality is essential in counselling. What we discuss during our sessions remains strictly between us. The only time I would need to speak to someone else would be to protect you, or someone else, from being hurt or harmed in any way. If I needed to disclose any information, we would discuss this first.

How long do I need to have therapy or many sessions will I be offered?

Each counselling session typically lasts for 50 minutes, on a weekly basis. I also offer 90 minutes EMDR sessions. Coming regularly enables therapy to work best.

The length and type of therapy offered is dependent upon your needs and decided upon in collaboration with you. Some people have counselling for just a few weeks, others come for a few months or even longer. It is different for each person and is guided by your needs. We will review our work together every 6 weeks to make sure that the sessions are helping you.